ReferDigital - Merchant Fees
ReferDigital is priced affordably for merchants of all sizes. We only charge a fraction of sales / affiliate commissions paid out (see details below). There are no setup fees, monthly fees, etc.
1. Affiliate Marketing
Scenario applies: you make a sale or lead conversion on your own website through a ReferDigital affiliate link.
For affiliate marketing on ReferDigital, affiliates are paid the full commissions you specify and ReferDigital charges an additional fee equivalent to 33% of the commissions paid out. Note that this actually makes the ReferDigital fee only 25% of the total commission due.
For example, for a lead campaign with lead commission of $60, the ReferDigital fee would be $20. So the merchant would pay for $80 for this lead, and the ReferDigital fee works out to 25% of that total. For a shopping cart campaign with a cart order total of $60 and 10% commission, $6 would go to the affiliate, and the ReferDigital fee would be $2. The merchant would pay $8 for this sale.
ReferDigital fees will be assessed when you are charged for affiliate commissions after commissions lock for any given month. The affiliate balance shown in your merchant account includes ReferDigital fees due. Normally these fees would be charged to your card on file, unless alternative invoicing arrangements are made with us.
2. Agency Program
For merchants participating in the ReferDigital Agency Program, agency commission fees are handled in the same way as affiliate marketing commissions above. The ReferDigital fee is 33% of the partner commission, which works out to be 25% of the total commission amount.
Merchants participating in the agency program also have the option of setting a per click fee to reimburse agency partners for the cost of traffic. The ReferDigital fee on clicks is handled in the same way as on commissions - the ReferDigital fee is 33% of the partner click fee, which works out to be 25% of the total click amount. For example, if the merchant reimburses partners at the rate of $0.60/click, the ReferDigital fee would be an additional $0.20/click, for a total of $0.80/click.
3. (Beta) Selling On ReferDigital
Scenario applies: you make a sale on the ReferDigital website (retail, wholesale, or dropship).
Selling on the ReferDigital website incurs a ReferDigital fee of 2.1% + 20 cents per order. This fee is for both selling retail as well as for selling wholesale/dropship, and is assessed on the checkout value (in other words, it will be lower for a dropship order, since dropship prices are lower than retail prices).
ReferDigital uses Stripe to process credit card payments. Stripe will in addition assess its own credit card processing fee for checking out. Typically this fee is 2.9% + 30 cents per order. This means a total fee (Stripe + ReferDigital) of 5% + 50 cents per order.
When funds from sales are deposited in your Stripe account, they will be net of this total fee.
If you are selling on ReferDigital, partners approved for your program are also given personalized versions of your ReferDigital retail store they can use to promote your products. For successful conversions, an affiliate commission due is calculated as the difference between retail and dropship prices. A standard 90 day affiliate cookie applies to such sales.
Fees incurred in this case will be a combination of the usual selling + affiliate fees listed above (5% + 50 cents per order for the retail sale, as well as 33% of affiliate commissions.). They are assessed at the usual times, i.e. selling fees are assessed by ReferDigital and Stripe at checkout, and the 33% affiliate fee at the time affiliate commissions are paid.
4. Enterprise Clients
Besides our self-service plan, we also offer our enterprise clients an enterprise plan where we set up and manage your ReferDigital merchant account on an ongoing basis with enterprise level support. Contact us for more details and pricing.
If you have any questions about any ReferDigital fees, please feel free to contact us.